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Lifescripts: What to Say to Get What You Want in Life's Toughest Situations

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By: Stephen M. Pollan and Mark Levine
(5 customer reviews)
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EDITORIAL REVIEW

Excerpt from Lifescript #1: Asking for a Salary Increase

Icebreaker: I’d like to thank you for the opportunity you and the company have given me. I recognize that you’ve been very influential in my growth and advancement. However, I have a problem that I need your help with.

Pitch #1: What has happened is that I’ve been concentrating solely on my professional growth and haven’t been paying any attention to my stream of income . . .

Pitch #2: I think my salary no longer reflects my contribution to the company . . .

Pitch #3: I think my salary no longer matches my job responsibilities . . .

Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach–and the actual words–to use.

The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You’ll also find strategic pointers on attitude, timing, preparation, and behavior.

From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.

PRODUCT DETAILS

Publisher: Wiley
Pub. Date: 9th March 2004
Catalog: Book
Media: Paperback
Number Of Pages: 480
Ean: 9780471643760
Isbn: 0471643769

ABOUT THIS BOOK

USER REVIEWS

Not worth it
~ Written on Mar 14, 2008. out of 1 users found this review helpful.

Not sure if i purchased an outdated copy, but the scenerios in this book are not scenerios that would happen to anyone in this day of age...Maybe I purchased an outdated copy? Not happy at all!

Direction When You Don't Know What To Say
~ Written on Dec 28, 2007. out of users found this review helpful.

Pollan and Levine have done an outstanding job assembling a wide variety of human relations challenges and dilemmas. My first action in assessing the book was to go directly to those scenarios in which I have had considerable training and experience. I was pleasantly surprised to see that the verbiage and the decision charts were spot on. One of the book's strengths is that each scenario is properly framed. The reader is fully educated on strategy and key concerns for handling the situation. The accompanying decision chart then becomes the road map for the situation. The ideal reader of this book is the new college graduate entering into his or her first professional position. There is simply a tremendous quantity of practical wisdom on human relations and office politics that I wish I had at that stage in my career. Additionally, the book is an excellent resource for the seasoned professional. It will reinforce and fine-tune many approaches already in use. Because it is relatively thorough, it will provide juicy tidbits and insights on some situations that perhaps the reader simply never identified. I highly recommend this excellent book for anyone concerned with ongoing professional and personal success.

Good book to have..
~ Written on Feb 10, 2007. 1 out of 2 users found this review helpful.

This book is good to have and has a lot of great references to go by especially if you are in a supervisor or managers position..highly recommended.

Great reference
~ Written on Jan 23, 2007. 3 out of 3 users found this review helpful.

Everyone is faced with tough conversations at work and this book provides practical guides for dealing with bosses, peers, and subordinates. I see where these scripts can easily be adapted to personal conversations as well. The book is organized in a very readable format. Not only are the topics easy to find, but the twists and turns of a specific dialog are diagramed so you can follow the path to the desired outcome. It even gives tips on timing. I especially liked that several strategies were described to combat different types of emotional responses that may be encountered. Most books I've read give general advice on handling difficult verbal situations, but this book gives word for word scripts that can actually be used in the real world. It's like gaining the insight of someone else's experience.

Good Reference Material
~ Written on Jan 9, 2007. 1 out of 1 users found this review helpful.

After taking a seminar recently, I decided to order
this book. The instructor had the book at the seminar
for a much higher price so I wrote down the name of
the book and the publisher so I could see if Amazon's
price was better. Naturally, it was so I bought it.
There is really good information in here for dealing
with all types of business world situations. A very helpful
aid to have in the office.

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