Workplace Spanish for Real Estate - Learning Kit

ABOUT WORKPLACE SPANISH ® PROGRAMS:

The rapid growth of the Hispanic population & workforce has created critical communication challenges for business, government, health care and education.
English-Spanish language barriers often result in serious accidents, quality mistakes, poor service and treatment, where it matters most, in the workplace.

Workplace Spanish ® programs are designed to cut through language barriers by enabling adults to communicate, simply and effectively, with Spanish-speaking co-workers, customers, patients or citizens. No grammar or language rules to learn and no prior Spanish experience necessary.

Your Workplace Spanish ® Learning Kit includes:

- an easy-to-use 8.5 x 11 spiral bound learning manual
- a job-specific audio CD that covers the material in the manual
- our exclusive Click It ® CD-ROM which makes anyone a Spanish-speaker

The manual is organized into 5 sections:

Section 1. Objectives & Learning Tips, Culture & Language Tips, and our Spanish & Phonetic pronunciation guides.

Section 2. The Spanish Topics and Expressions contained in the program. This ranges from 600 to more than 1,100 terms & expressions depending on the program.

Section 3. Practice conversations that are relevant to the particular occupation that the book was designed for. These help you with the feel of back & forth discussion,

Section 4. Drills for Skills Quiz Section to test your knowledge and learning progress.

Section 5. Alphabetical keyword list or glossary for fast look-up of the key terminology in the program.

The audio CD contains the topics, terms and practice conversations used in the learning manual. All expressions are pronounced in Spanish by a native speaker and are then repeated phonetically in Spanish by an American speaker. Newcomers to Spanish find it easier to learn from the phonetic pronunciations because it is difficult to replicate the sounds of a native speaker until some Spanish-speaking experience is gained.

The Click It ® CD-ROM is a streamlined electronic version of the learning manual for PC use. It contains the pronunciation guide, Spanish topics and expressions, and the practice conversations from the manual. Just click on a term or phrase in English to hear it pronounced aloud in Spanish and phonetically. Play it as often as you wish. Either repeat and learn the Spanish, or play it loud enough for a Spanish-speaker to hear. Nothing could be easier or more helpful. It makes anyone a Spanish-speaker.

Workplace Spanish ® for Real Estate is designed for real estate agents, leasing agents, and new home sales staff who have direct contact with Spanish-speaking customers. Its purpose is to help connect & communicate with Spanish speakers to welcome them, make them feel comfortable and valued, and provide basic home buying and apartment rental information. This program includes these key topics that are important in this occupation: - Greeting customers - Asking basic language questions - Numbers, Time, Timing, Days, Dates - Colors, Weights, Measures - Common Terms & Directions - Real Estate & Financing Terminology - Obtaining Customer Information - Showing Homes & Apartments - Rooms in a House - Rental Information & Applications - Apartment Rules & Troubleshooting - Repairs & Maintenance