 Re: to issue credit
Yes, but only after a transaction has occurred.
Customer: "This invoice is incorrect. You billed my account for two machines and I only received one."
Salesman: "No problem, sir, we will issue credit immediately (reverse the charge on your account) and you will only owe us for one machine."
or this:
Customer: "This hotel is the worst I have ever stayed in. How can you charge me two hundred dollars a night for such an awful room?"
Manager: "I am very sorry that you are unhappy. We will issue a credit to your account for half the room charge. You'll only have to pay one hundred per night." |