 tenses
Hi,
could you please check the tenses in the following text:
After our return on the same day, I initiated a complaint procedure during which several faults on various parts were discovered. The complaint was further dealt with by Mrs. XX from the complaints department of company YY in London. After several months, I received a statement that company ZZ had announced the cancelled flight on November 28, 2005, which means that it fulfilled its obligation. Mrs. XX further stated that all problems were attributable to the dealer, company AAA. According to her, its office was closed due to public holiday. Therefore I referred the whole matter to my legal representative with a view to claim compensation from the above-mentioned company. But when I addressed to Mr. BBB from the company AAA, I obtained his written statement. Amongst others, he strictly denies that the office of the company was closed. He even states that he was present at the counter at the airport and that the information on the cancelled flight was not published in the system.
Thank you very much.
Hanka  |