Dear Sir/Madam,

I am trying to organise my firm so that all Solicitors are using the same format for letter writing.

Unfortunately, we have some disagreement as to the CORRECT saluation and finishing of a letter and hoped perhaps that you could help!

If we know the client's name ie Mr Bloggs and the body of text of the letter is "I" eg "I refer to our meeting ....." then it finishes with "Yours sincerely"

BUT

Is it possible/correct to start a letter Dear Mr Bloggs (as we know the client's/person's name) and have the body of the text as "WE" ie "We received today ....." and finish the letter "Yours faithfully" so that the letter is addressed to a client/person we know by name but are not as yet on personal terms with?

Thank you for your assistance.

Regards,

Catriona
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