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Old 19-Nov-2007, 11:03
unpakwon unpakwon is offline
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Default unattributed costs

Could you explain the following expressions in bold in easy English?

1. Many business owners are astonished to find that a product that they thought was profitable is actually costing them money each time they sell an item because of "unattributed costs."

2. Upon inspection, it may turn out that the cost of executive time, staff salaries, advertising, sales costs and commissions, shipping and delivery, insurance, and returns because of product defects or dissatisfied customers actually total up to a loss on every sale.

Does this refer to "the time an executive invests in business?"

3. If you sell a single product or service to a single customer, your costs can be quite high in servicing that customer. In this case, you would charge "full retail."

Thank you.
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