You have brought a series of video games from a mail order firm address:Vizgame, Unit 32, Raisbury Trading Estate, Railsbury. You find that the video games are of poor quality and even that some of the tapes are broken and will not play on your videotape machine. You decide to write a letter of complaint to the manager of the firm, giving full details of your purshase, the reasons for your complaint and the action you want to be taken
90, derby Road,
Ponders End, ENV 4AW,
ENFIELD,
23RD NOVEMBER 2007
Manager
Vizgame,
Unit 32,
railsbury Trading Estate,
Railsbury
Dear Sir/ madam,
I am writing ti inform you that I purchased a series of video games from you from a mail order (invoice number 645254/z). I recieved it on the 19th October 2007. i found that the video games were of poor quality and some of the tapes werebroken and even worser that they would not play on my tape machine
In the circumstance I am returning the video games i a separate package. I do not want any new video games sent back to me but request that the full purshase price plus the extra cost of returning it to you be refunded to me as soon as possible. My purchase was paid for 2500 by cheque (number 654321) dated 25th September.
I would appreciate your attention in this matter and look forward to hearing from you about it as well as having my money back
Yours sincerely,
Thagsana