Re: Airline complaint I am afraid we do not write things for people - we can guide them but they write their own texts.
Since you seem to have been through the process of notification, then presumably you need to tell them that you are claiming the money promised, that you are attaching the required documents, and that you want the payment to be made to [your account]. As to the extra compensation, you will need to tell them exactly why they should increase on the agreed sum. |