20-Apr-2008, 16:57
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 Re: Can anybody help me to proofread and shorten this letter?
Quote:
Originally Posted by chowbarry  This is a matter, which is being taken very seriously. I enclose a copy of the report compiled by our senior flight crews on duty that day. A copy of this report will be submitted to the disruptive passenger’s Head of School detailing the plight all other passengers encountered on that day. If we receive the report from the school, we will forward to you immediately.
We will take every possible step to ensure that in future, this incident will not occur again. | This is a matter which is being taken very seriously. I have enclosed a copy of the report compiled by our senior flight crews on duty that day. A copy of this report will be submitted to the disruptive passengers’ headmaster. If we receive a report from the school, we will forward it to you immediately.
We will take every possible step to ensure that no similar incident will occur in the future.
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