20-Apr-2008, 21:56
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 | Moderator | | Join Date: Feb 2003 Country: USA
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 Re: Can anybody help me to proofread and shorten this letter?
Quote:
Originally Posted by chowbarry 
We are grateful for your efforts in letting us know about the above incident so that we can improve our service. To compensate you for your valuable time and discomfort as a result of this unfortunate event, we herewith enclose two free-ticket coupons which allow you and a member of your family to come to Beijing again. This coupon is valid for one-year from the date of issue.
I do hope that next time when you come, you will gain a brand new flight experience with us; of course, we hope that our service will be met with your approval.
Finally, please accept my sincere apologies and I hope that this incident will not happen again in future. Please contact me with any queries or comments at 1234-5678.
| To compensate you for your unpleasant experience with our airline, we herewith enclose two free-ticket coupons which allow you and a member of your family to come to Beijing again. This coupon is valid for one-year from the date of issue.
I hope your next flight with us will be much more pleasant. Pleasae accept my sincere apologies for your unfortunate experience with our airline. Please contact me with any queries or comments at 1234-5678.
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