I have just a couple of suggestions.
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BA introduced the automated system on Wednesday despite the opposition.
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What opposition to what by whom? Those are important details that I think should be mentioned at that point.
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BA has stopped its TV adverts which tried to promote its low fares and customer service by showing delayed, cancelled flights and empty check in desks at their rivals.
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Make that: "BA has stopped its TV adverts which tried to promote its low fares and customer service by showing delayed, cancelled flights and empty check in desks at their rivals's check-in counters."
Overall, it looks pretty good.