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Originally Posted by HaraKiriBlade Dear teachers / Hi there (let me know which way of addressing you prefer)
I was at work and an arrogant customer ruined my day. I won't talk about it in details since this isn't the place to ramble on. I couldn't talk back much because I was angry and couldn't find words quick enough. After he left I thought I'd jot down what I would've told him if English came more natural to me.
I know there are some grammatical mistakes (Or sentences that doesn't sound right or could be better stated) and I want you to correct it for me.
Here goes nothing...
...Sir, if you have any complaints or anything to say do so in polite and rational manner, not insult a clerk that works here.
Obviously when you said 'you don't know that and you own a store?' you were personally insulting me. I find it very offending.
You didn't have to say that unless you wanted to intentionally make me feel bad.
Let ME tell you something.
This 'I'm better than you' attitude you have really irritates me. I detest people with haughty eyes, be that customers or total strangers. You're just that person and I'd rather not see you again. Please jack off and I'd very much appreciate it.
There may be other parts in the above paragraph with grammatical mistakes, but what particularly bothers me is the phrase 'be that', where I've boldened.
Basically what I want to say there is that I detest anyone with haughty eyes no matter who I'm dealing with. Could 'be that' be used there at all, and if it could, is my usage right?
Thanks in advance, and sorry for such... hateful paragraph. I just had to let it off my chest somehow. |
That's OK but I have to tell you right off the bat that I wouldn't say many of those things the way you did. I know it doesn't always sound fair, but the rule of thumb is "the customer is always right" (yeah, right!...) and as a clerk you have to take a lot in without getting too involved with some cranky or crabby customers. I am not sure where you live but if I told a customer to jack off and that I don't wish to see him again it would cost me my job, no questions asked.
I would simply say that there is no reason to get emotional over things we can discuss rationally. Your first suggestion seems fine.
Telling him that his behavior is irritating and rude is of no use. He is a jackass because that's exactly what he wants to be. If he can't behave, ask him to leave or have the security take care of him.
Getting into a verbal contest with someone like that is useless as long as you can stay professional and cool.
