View Single Post
  #1 (permalink)  
Old 11-May-2005, 04:00
HaraKiriBlade's Avatar
HaraKiriBlade HaraKiriBlade is offline
Member
 
Join Date: Apr 2005
Country: Ontario, Canada
Posts: 377
Current Location: Ottawa
First Language: Korean
Thanks: 12
Thanked 1 Time in 1 Post
HaraKiriBlade is on a distinguished road
Post Complaint letter to a company

I don't know if this section of the forum is the right place to request for proofreading; You can move this to the approperiate section if this doesn't belong here.

Here it goes:


Quote:
Hi,

Apparently, I have received something I didn't order and was charged $49.64 USD for it. All I've purchased was the $9.99 basic kit and I was happy with it. I have not agreed to get anything more than that. I haven't opened this second package yet, hoping to send this back and get my money back. I'm not paying for the shipping, so please do provide me with a carrier account so that I can send collect to you.

Please contact me and arrange means of shipping as soon as possible; I always have the easier alternative of contacting VISA, report it as fraudulent and let them take care of this.

I hope you don't mind my being arrogant, but I've run into similar situations before, and I'm sick and tired of 'you're automatically signed up for our membership program...' kind of deal.
I didn't really write this in letter form and didn't sign off, because the company has a dedicated section for customer care where I can write complaints in their website.

I still make quite a bit of mistakes on articles, and things such as this / that / it / these / those... little things, but things that hamper the readers from understanding my writing. There's a rare possibility that I haven't made any mistakes but there almost always seem to be at least one or two. Please correct anything strange to you, and that'd mean a lot to me. Thanks!!

Last edited by HaraKiriBlade; 11-May-2005 at 04:12.
Reply With Quote