Ok then, the first set of questions (I didn't have time to write all my questions)
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I made numerous phone calls and talked to numerous different reps over the next few months on that point, and every time I called, they unamiously said they would do something.
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So let's say I first noticed Primus' wrong billing on March. I started calling the customer services department, and ended up talking to many different reps because they never delivered what they promised. By the time I was through with the 12th rep it was somewhere on June. So in that case I would say "talked to numerous different reps over the next few months 'on' that point"? would 'on that point' be March, and a few months passed from there? I'm asking because, the correction could alter what I truly want to say while being gramatically correct. I just wanted to make sure.
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Not one of them kept their word.
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Can I say 'not one of them delivered'? or 'not one of them lived up to what they said' (as in 'living up to the expectation)
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She told me to excuse her a moment so that she may check with her computer
She came back a while after and said she would further look into the matter and let me know later.
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I had to think a lot when writing these two sentences because, she said she'd check with her computer but I didn't state that she actually went there, and I went on and said she came back. I mean the fact that she said she'll go and check suggests she probably went to her computer, but to me the two sentences didn't quite connect. Given that, I also felt very reluctant adding another sentence in between those two: "So she went to her desk and attended to her computer" or something like that.
Did you think the sentences flow ok without anything in between?
That's it for today! I wish I had more time to work on my questions but as with everyeone else I have my everyday duties and obligations to fulfill. Thanks again!!