pass someone on to someone

[Daruma]

Hello

Definition of pass, Macmillan Online Dictionary: Free American English Dictionary and Thesaurus
pass someone on to someone: I'll pass you on to our claims department.

Could you give me a few sample sentences of "pass someone on to someone," which means "to arrange for a customer to speak to someone else who can give them the information or service that they have asked you for, because you cannot provide it for them"?

Thank you.

[Daruma]

I'll pass you on to our claims department.

Can I say "I'll escort you to ..." instead?

[bhaisahab]

I'll pass you on to our claims department.

Can I say "I'll escort you to ..." instead?

Only if you are going to physically accompany the person.

[Daruma]

You don't use pass person A on to person B to mean "introduce person A to person B," do you?

- Mary introduced Tom to John.
- Let me introduce you to everybody.

[bhaisahab]

You don't use pass person A on to person B to mean "introduce person A to person B," do you?

- Mary introduced Tom to John.
- Let me introduce you to everybody.

No, we usually use, pass person A on to person B in the context of a telephone call; for example, you telephone a company and the receptionist answers, you explain the reason for your call and the receptionist says something like " I'll pass you on to Mr. Smith in accounts".

[Daruma]

I'll pass you on to Mr. Smith in accounts.
I'll put you through to Mr. Smith in accounts.

Do these two mean the same thing?

[bhaisahab]

I'll pass you on to Mr. Smith in accounts.
I'll put you through to Mr. Smith in accounts.

Do these two mean the same thing?

Yes, they are different ways of saying the same thing.