find the causes of customer complaints

[uktous]

Hi

My job is to find the causes of customer complaints.

The word “find” is not professional.

Could you please suggest a word which can replace “find”.

Thanks

[billmcd]

Hi

My job is to find the causes of customer complaints.

The word “find” is not professional.

Could you please suggest a word which can replace “find”.

Thanks

I wouldn't say it is "unprofessional", but you could use "determine".

[SlickVic9000]

(Not a Teacher)

Who says "find" is unprofessional? If you must have another word then "identify" should do the trick.