help needed quickly

[forum_mail]

Hi,

I've got 3 questions. The first one is a bout the following sentence :

"I told my grandma that someone from the UNC would contact her in order to complete the whole procedure"

Is this one correct ? I was wondering about using "will" instead of "would"... would it be possible ? or not really ?

another thing is this :

"Could you send me an email confirming that you've received this one ?"

is it corect ?

and the last thing... I need to thank somebody whom (who?) I don't know (actually I know this person via emails only) and she works at (a ?) University. I wish to thank her in the best way I can for all the info she gave me and many kind emails concerning some archives. Can someone write the most appropriate "thanks" ? I need it to be not very stiff, not very formal but yet, not... well... not too informal. Thanks ! (I mean, I coud do it on my own but I just want to see how you guys would say thanks)

[Tdol]

1- would is fine because of the verb 'told'
2- OK

I'd like to thank you very much for all your help.