English Language Discussion Forums


Go Back   UsingEnglish.com ESL Forum > Learning English > Ask a Teacher

Quick Links
Sites for Teachers



Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 17-Oct-2006, 23:54
HaraKiriBlade's Avatar
Member
 
Join Date: Apr 2005
Country: Ontario, Canada
Posts: 390
Current Location: Ottawa
First Language: Korean
Member Type: Student or Learner
HaraKiriBlade is on a distinguished road
Default Answering a phone call I missed & leaving a message to the voice mail

Here's the situation:

I wasn't there to take the call when somebody called today, and since most cellphones notify any missed calls with the caller's number, I phoned the number, not knowing whose number it is.

Well by the time I called whoever called me wasn't available either, and the familiar automatic voice message came up: "You've reached "blah blah masonry blah blah. Sorry I'm not here to take your call, but if you leave your name, phone number, the date of your calling, and a brief message I'll get back to you as soon as I can, thanks."

Well I left my message, but not without stuttering and pauses in futile effort to search for words to use.

Quote:
Hi this is HKB, I don't know who I'm speaking to but I got a call from you and I wasn't there to take your call at the moment and I'm calling you back. And I have no idea who I'm taking the call from but... if you want to call me back, I... have school most of the day tomorrow but I'm available most of the time the day after. Well... the phone number is... you called me so you must have it.
This is sort of the message I left, and since I reconstructed what I 'said' on the phone to the best of my effort, it may not seem the most effective phone message you heard.

Here's my question: When I'm calling back the person that I don't know because the person called me, and the person seems to have called from a company of some sort (the voice message said 'something masonry association'), should I refer to him as 'you'? And is the phrase "I don't know who I'm speaking to" ok in this situation? I wasn't actually speaking to a person, but was leaving a message, wasn't I? I wasn't speaking to anyone, but that phrase was the only thing I was able to recall and put to use at the time.

See, I don't remember where exactly I was stuck while leaving the message at the time anymore. So I'll ask the following question, too.
If you were in my situation, what kind of wording would you use? how would you leave the message?
Reply With Quote
Sponsored Links
  #2  
Old 18-Oct-2006, 01:17
MikeNewYork's Avatar
VIP Member
 
Join Date: Nov 2002
Country: USA
Posts: 6,089
Current Location: New York
First Language: American English
Member Type: Academic
MikeNewYork is on a distinguished road
Default Re: Answering a phone call I missed & leaving a message to the voice mail

Quote:
Originally Posted by HaraKiriBlade View Post
Here's the situation:

I wasn't there to take the call when somebody called today, and since most cellphones notify any missed calls with the caller's number, I phoned the number, not knowing whose number it is.

Well by the time I called whoever called me wasn't available either, and the familiar automatic voice message came up: "You've reached "blah blah masonry blah blah. Sorry I'm not here to take your call, but if you leave your name, phone number, the date of your calling, and a brief message I'll get back to you as soon as I can, thanks."

Well I left my message, but not without stuttering and pauses in futile effort to search for words to use.



This is sort of the message I left, and since I reconstructed what I 'said' on the phone to the best of my effort, it may not seem the most effective phone message you heard.

Here's my question: When I'm calling back the person that I don't know because the person called me, and the person seems to have called from a company of some sort (the voice message said 'something masonry association'), should I refer to him as 'you'? And is the phrase "I don't know who I'm speaking to" ok in this situation? I wasn't actually speaking to a person, but was leaving a message, wasn't I? I wasn't speaking to anyone, but that phrase was the only thing I was able to recall and put to use at the time.

See, I don't remember where exactly I was stuck while leaving the message at the time anymore. So I'll ask the following question, too.
If you were in my situation, what kind of wording would you use? how would you leave the message?
Had I been in your situation, I wouldn't have called at all. It was probably a wrong number.
Reply With Quote
  #3  
Old 18-Oct-2006, 09:06
Editor, UsingEnglish.com
 
Join Date: Nov 2002
Country: UK
Posts: 27,035
Current Location: Phnom Penh
First Language: English
Member Type: English Teacher
Tdol has disabled reputation
Default Re: Answering a phone call I missed & leaving a message to the voice mail

I would just say that you are returning their call and leave a number and let them sort it out, though, like Mike, I wouldn't call back- I never return calls from unknown numbers.
Reply With Quote
  #4  
Old 18-Oct-2006, 18:13
HaraKiriBlade's Avatar
Member
 
Join Date: Apr 2005
Country: Ontario, Canada
Posts: 390
Current Location: Ottawa
First Language: Korean
Member Type: Student or Learner
HaraKiriBlade is on a distinguished road
Default Re: Answering a phone call I missed & leaving a message to the voice mail

Ok, but let's say I do want to call back and leave a message, just for the heck of it.

I basically want to say the following in a refined, civilized manner.

Quote:
"I am HKB, I don't know who you are but you called me while I wasn't there to take your call, and if you want to call me back again you have my number, I have school tomorrow so it would be better to call me back the day after. bye."
This is why I asked questions regarding the use of 'you' when I'm leaving a voice message - people talk different English when they're on the phone: one such example would be referring themselves as "this is moot" as opposed "I am moot". But that is pretty much all I know, and once I read examples from native speakers of English I can employ the knowledge in other situations. Any help in this will be greatly appreciated.
Reply With Quote
The Following User Says Thank You to HaraKiriBlade For This Useful Post:
  #5  
Old 19-Oct-2006, 06:28
Editor, UsingEnglish.com
 
Join Date: Nov 2002
Country: UK
Posts: 27,035
Current Location: Phnom Penh
First Language: English
Member Type: English Teacher
Tdol has disabled reputation
Default Re: Answering a phone call I missed & leaving a message to the voice mail

The use of 'you' is fine there.
Reply With Quote
The Following User Says Thank You to Tdol For This Useful Post:
Reply

Bookmarks

Tags
answering, phone, call, missed, leaving, message, voice, mail

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
do / have? a phone call Lenka Ask a Teacher 1 14-Jan-2006 13:49


New To Site? Need Help?

All times are GMT. The time now is 09:18.


vBulletin, Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.3.0
Copyright © 2002 - 2009 UsingEnglish.com