Dear Customer,
You rented a "cleaner" from by our store on Nov. 21, 2007. It is passed due and being requested by another customer. could You please bring the Item back immediately? For your information over due charge for this Item is $15:00 per day and replacemnt cost for a lost item is $200.00.
Thanks,
Sincerely,
R
Try this
Dear Customer,
You rented a "cleaner" from our store on Nov. 21, 2007. It was due to be returned on _(Date)_. The item is now past due. Please return this item immediately. The over due charge for this item is $15.00 per day and replacemnt cost for this item if lost is $200.00.
Thank you for your prompt attention to this matter.
Sincerely,
R