
Originally Posted by
jiang 1. When I was learning English as a beginner I learned from the textbooks that in a shop a shop assistant would greet you with 'Can I help you?'. But when I watch TV I heard a shop assistant say something like 'How is everything?'. Is it a special case or shop assistants have changed their way of addressing their customers? And how should a customer reply to this greeting?
Some salespeople believe "Can I help you?", the answer to which is either "Yes" or "No", might cost them a sale, so they alter their language so as to gain a sale,
Q: How may I help you?
A: I'm looking for ~ I'm not sure ~
2. I also noticed in a film that when people meet each other they said somthing like 'Hi, there' or maybe 'Hi, they'. From the context it functions like 'Hi'. Am I right? If I am, when do people use it? Is it used in informal situation and to friends?
Hi, there is used with friends, and even with strangers you feel comfortable with. :D
I look forward to hearing from you is rather formal. :wink: