answering the phone

[Khalid79]

Hi People , i have one question concernig answering the phone !

If i answered the phone and the caller asked me to put him through to Mr. X for example, and now Mr.X is talking on another telephone ( i,e using his Mob) then in this case can i say : one minut pls Mr.X has another line now or Mr.X now using another telephone .
Which answer does works better pls ?

thanks indeed.

[shalstudent]

((Not a teacher)

Would you hold on a minute, please? Mr. X is talking on the other line.
Or
Would you hold on a minute, please? Mr. X is on another line.

[Snowcake]

Originally Posted by Khalid79

Hi People , i have one question concernig answering the phone !

If i answered the phone and the caller asked me to put him through to Mr. X for example, and now Mr.X is talking on another telephone ( i,e using his Mob) then in this case can i say : one minut pls Mr.X has another line now or Mr.X now using another telephone .
Which answer does works better pls ?

thanks indeed.

I'm sorry, but the line is busy / engaged (at the moment). Do you want to hold? / Can you hold?

Mrs Smith is speaking on another line. If you hold a moment, I'll try again.

[banderas]

Originally Posted by Khalid79

Hi People , i have one question concernig answering the phone !

If i answered the phone and the caller asked me to put him through to Mr. X for example, and now Mr.X is talking on another telephone ( i,e using his Mob) then in this case can i say : one minut pls Mr.X has another line now or Mr.X now using another telephone .
Which answer does works better pls ?

thanks indeed.

The comments above are excellent!
What about:
Mr X is unavaiable at the moment (when using his mobile phone he could be anywhere in the building). Would you like to hold, please? It should not take long.