rephrase he/she

[hPi]

Hi!

Is there a way to rephrase "The customer would like to know who he/she is purchasing from" without using he/she? Or is he/she "accepted" in writing?

Thank you for any help!

[Barb_D]

If you are speaking of a specific customer, then use either "he" or "she" based on whether the person is male or female.

If you want to make a general statement, then use the plural: Customers like to know whom they are buying from.