- For Teachers
I have encountered the following question in a job entrance exam
question:The meaning of client and customer is
Options : A.same
Which is the correct option?
I know the difference between the meanings of both but cant able to decide the answer.
These words are synonyms, which means that 'same' is the closest, though not exact.
In sales, and in the strictest sense, they are considered different:
customerBut, from http://dictionary.reference.com/browse/client (See definition 3.):
1. a person who purchases goods or services from another…
1. a person or group that uses the professional advice or services of a lawyer, accountant, advertising agency, architect, etc.”Customer vs. Client
1. a person or group that uses the professional advice or services of a lawyer, accountant, advertising agency, architect, etc.
2. a person who is receiving the benefits, services, etc., of a social welfare agency, a government bureau, etc.
3. a customer.
And from Online Etymology Dictionary[client] originally in Eng[lish] "a lawyer's customer," by c.1600 extended to any customer.
Last edited by Soup; 16-Jun-2008 at 13:57. Reason: Edited for answers <I deleted the answer>
Soup, could it be that 'client' is more personalized (or personified, or personi-something), while customer is somebody depersonalized?
I think you have a point. I'm seldom (if ever) entirely convinced when people say word-X 'means the same' as word-Y, and I think a book of tests that says things like that is just bad. Of course their semantic fields overlap, and in some contexts they are effectively the same, and some learners are at a stage where they don't need the finer detail, but is it so hard for a book say 'nearly the same' and leave it to the teacher to say 'The difference isn't worth bothering with in most cases'?
Peter Coles: Client tends to be extensively in non-business professional services delivered personally e.g. accountants and solicitors have clients, upscale banking has private clients. -> depends what type of business the asker refers to - for example banks have customers and clients. Regarding professional services you are right.There's also a great discussion on the topic at this site, Customer vs. Client | Duct Tape Marketing Blog