Informing customer about two items

[jkl]

Sir/Madam,

Please help me to inform my customer who is looing for two items which are corrently missing ( misplaced) from our collection. THANKS

Dear, Mike

Earlier you were looking for two items "X" an "Z" which were missing from collection. We did a details search for the missing items, but they are still not found. If you wish you can order for these items through our customer service department. please contact customer service department at ext. 3100 for details information regarding this.

Sincerely.

J.

[jkl]

I meant to say in line 3 we can get it from another store.

*If you wish you can order for these items from another store through our customer service departmet.*

[Manas Ranjan Mallick]

Originally Posted by jkl

Sir/Madam,

Please help me to inform my customer who is looing for two items which are corrently missing ( misplaced) from our collection. THANKS

Dear Mike

Earlier you were looking for two items "X" and "Z" which were missing from our collection. We conducted a details search for the missing items but were unable to locate them. (they are still not found.) If you like (wish) you can order and get these items from another store through our customer service department. For further details, please contact our customer service department at ext. 3100. (for details information regarding this.)

Sincerely.

J.

Delete words in the brackets.

[David L.]

Dear Mike (omit comma)

Earlier, you were looking for two items "X" and "Z" which were missing from our collection. We conducted a thorough search for the missing items but were unable to locate them. If you wish, you can obtain these items from another store through our Customer Service department ( ext. 3100).

Sincerely (no comma)

J.

[RonBee]

Originally Posted by David L.

Dear Mike (omit comma)

Earlier, you were looking for two items "X" and "Z" which were missing from our collection. We conducted a thorough search for the missing items but were unable to locate them. If you wish, you can obtain these items from another store through our Customer Service department ( ext. 3100).

Sincerely (no comma)

J.