As per the team division sheet which you have sent across, I have bifurcated the agents between Nupur and me into two teams. I have attached the sheet which shows the division of agents between us. Accordingly, Nupur and I will monitor the calls of the agents of our respective teams and give them feeback from now on. We will also be contributing towards the dashboard by the end of the week.
I am not a teacher. And, I have to admit, I had to look "bifurcated" up in my dictionary. There's never a day without learning!
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