[QUOTE=elmundodelexito;637160]I received this email today:
I have been given your contact information from Jose Lopez as a potential candidate for Customer Service Rep. We are currently hiring Spanish/English CSR to prepare for a large call volume increase starting from Oct. 1st. Please send me a copy of your resume and contact me at your earliest convenience to schedule a date and time for an interview.
I have also attached a copy of our medical glossary packet as our test is focused on medical scenarios. Majority of our customers are medical facilities so we focus our CSR's strength in this field. Thank you for your time.
A few suggestions:
My answer :
JohnMr. Smith, thanks for requesting my servicescontacting me. I am available onmornings. JustPlease let me know in advance(24 hours) and I will be readyavailable to take your call.
I just printed the vocabulary and will go over it tonight.
I also attached my resume with this email.
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