Etern1ty
Member
- Joined
- Oct 22, 2009
- Member Type
- Student or Learner
- Native Language
- Russian
- Home Country
- Russian Federation
- Current Location
- Russian Federation
Hello.
Could you check my letter of apology? I would really appreciate it. Especially it's very hard to choose right formal expressions Maybe you would suggest something useful.
Dear Sir,
I am writing on behalf of our company to make my sincere apologies for the delay. We take full responsibility and we will do our utmost to settle the matter.
The reason of the delay is that we found out your camera highly defective when we got it. Without no doubt, we could not send you a broken camera. Unfortunately, our company had to wait for the next delivery from our suppliers. However, we have already received your goods. The camera you ordered will be delivered within 24 hours.
I want to apologize again, and as a compensation for the discomfort you had to bear, please accept our small gift, which includes a carry case and 3 movies. I hope you will forgive the regrettable error.
Yours sincerely,
John Doe
Thank you in advance :up:
Could you check my letter of apology? I would really appreciate it. Especially it's very hard to choose right formal expressions Maybe you would suggest something useful.
Dear Sir,
I am writing on behalf of our company to make my sincere apologies for the delay. We take full responsibility and we will do our utmost to settle the matter.
The reason of the delay is that we found out your camera highly defective when we got it. Without no doubt, we could not send you a broken camera. Unfortunately, our company had to wait for the next delivery from our suppliers. However, we have already received your goods. The camera you ordered will be delivered within 24 hours.
I want to apologize again, and as a compensation for the discomfort you had to bear, please accept our small gift, which includes a carry case and 3 movies. I hope you will forgive the regrettable error.
Yours sincerely,
John Doe
Thank you in advance :up: