It was another day at work.
My parents own a buliding with three suites, one of them being their convenience store. I work there as a store clerk.
I was taking customers
when the building's security system activated and the alarm blared out of blue. As the system is meant to sound the alarm only when the suites are locked up and break-in happens
, I was puzzled. I went outside and discovered the tenent for suite 2 and 3 was having problems
with the security panel.
The system's set up in such an awkward way that whatever sets off the system from suite 2 and 3 goes to suite 1.
They have no alarm of their own, it's always the alarm from suite 1 that blares. And the problem is, the moment the alarm starts blaring, our phone line is taken over and I can't make phone calls or use point-of-sale terminal (interac). So I called the security company from a payphone just outside the building.
Security: @&$ Security.
HKB: Hi, this is HKB from blah variety. Can you turn off the alarm please?
Security: I need the password.
HKB: it's blah blah blah bliyat.
Security: No that's the entry code. We need the password, to verify your identity, so that we know you're who you say you are.
HKB: Password... hmm... that's a problem. Maybe I should call dad and have him call you. He should know.
Security: It should be on a red card we gave you.
HKB: We were never given one.
Security: Oh, that's a problem... ok then can you tell me the business name, the entry code and the locking code
HKB: That's what I told you just before, blah variety for the business name, blah blah blah bliyat for entry, blah blut blunt blue for locking.
Security: OK. Now can you tell me what happened?
HKB: The tenant that has suite 2 and 3 tried to get in, and it seems like he's having problems with his suites' security panels. They refuse to take inputs from the keypad.
Security: OK, we'll send somebody over to check.
HKB: And can you set up the system so that each suite has its own alarm?
Security: Actually I was just talking to Esmaj, the owner, and he said we should separate your security system so that each suite has its own system. It doesn't make sense to inconvenience one because of others' problems.
HKB: OK so you're sending someone today.
Security: Yes. Semaj and Gnus, who set up your security system, are having a talk to get a better idea of how the system is actually set up and sutff so...
we wouldn't know when the security will be separated until that's over...
HKB: Keep me posted.