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    #1

    Is it bad name for menu item: "Report (Export) based on file list"?

    I use a tool in my software. It creates a reports by exporting data to the file.
    The program uses the following menu item for it: "Report based on file list".
    But some users remove my software and send me uninstall feedback:
    "There appears to be no way of exporting the database"
    "has no export capability"
    It seems they do not realize that this can be done by "Report based on file list".
    Ok. I can rename it to "Export based on file list". But now there will be users who will say that they lack the tools to create reports.
    What can I do?
    I thought a lot and I want to try to rename this menu item as
    "Report (Export) based on file list".
    But I'm not sure that it looks good in English and users can understand what is meant. Please help.

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    #2

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    Would the report and the export be identical?

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    #3

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    Yes, it can be named as a report and as an export.

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    #4

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    Hello,

    How about, "Click here to export database"?

    Regards

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    #5

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    Quote Originally Posted by Richard1 View Post
    Hello,
    How about, "Click here to export database"?
    Regards
    But now there will be users who will say that they lack the tools to create reports.

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    #6

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    Quote Originally Posted by blueomega View Post
    But now there will be users who will say that they lack the tools to create reports.
    Hi,

    I thought that you were saying that they have the capability to run the report but don't realise it since your original description didn't mean anything to them. That's why I thought a quite explicit instruction to 'Click here....' would be preferable.

    Are you nevertheless saying that they always have the tools to run the report but still don't realise it, or that sometimes they don't have the (other ?) tools and hence can't possibly run it. In which case then perhaps it would be better to trap that situation in your software and have a pop up message that says something like 'Sorry, but you can't run this report since you don't have the appropriate software'.

    Regards

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    #7

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    As can I see, the "Report (Export) based on file list" menu item is not good idea.
    Can I combine it as "Export/Report" or "Report/Export" or maybe "Report (Export)"? Which variant is the most normal and easy to understand?

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    #8

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    Or maybe "Report/Data Export"?

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    #9

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    Export always uses as verb?

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    #10

    Re: Is it bad name for menu item: "Report (Export) based on file list"?

    1. Report / Data Export

    2. Create Report / Export Data

    3. Export Data / Create Report

    ? :)

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