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  1. #1
    mgn_v is offline Junior Member
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    Default Complaint Letter

    You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it has still not been repaired.
    Write a letter to the company. In your letter
    -Introduce yourself
    -explain the situation
    -say what action you would like the company to take

    Dear Sir/Madam,
    I am writing to complain about the air conditioner has stopped functioning in the car.
    My name is Rahul, live in "Green Apartments", Sydney. A month ago, I rented a car from your company. The car model is SX4 with air conditioner.
    Initially, I do not have any problems with car which was in good condition. Since this is summer season, we need air conditioner to reduce the body temperature. A week ago, when I switched on the air conditioner I noticed that it is not functioning. So, I called and spoke to one of your company representative and explained the problem about the air conditioner. So far, action has not been taken.

    I would request you to take the appropriate action on this matter. Otherwise, I will return the car without paying the rent.

    I look forward to receiving your response.

    Yours faithfully,
    Rahul

  2. #2
    bhaisahab's Avatar
    bhaisahab is offline Moderator
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      • Member Type:
      • Retired English Teacher
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      • British English
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      • England
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    Default Re: Complaint Letter

    Quote Originally Posted by mgn_v View Post
    You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it has still not been repaired.
    Write a letter to the company. In your letter
    -Introduce yourself
    -explain the situation
    -say what action you would like the company to take

    Dear Sir/Madam,
    I am writing to complain about the air conditioner has stopped functioning in the car.
    My name is Rahul, live in "Green Apartments", Sydney. A month ago, I rented a car from your company. The car model is SX4 with air conditioner.
    Initially, I do not have any problems with car which was in good condition. Since this is summer season, we need air conditioner to reduce the body temperature. A week ago, when I switched on the air conditioner I noticed that it is not functioning. So, I called and spoke to one of your company representative and explained the problem about the air conditioner. So far, action has not been taken.

    I would request you to take the appropriate action on this matter. Otherwise, I will return the car without paying the rent.

    I look forward to receiving your response.

    Yours faithfully,
    Rahul
    Have you submitted it to your teacher yet?

  3. #3
    mgn_v is offline Junior Member
    • Member Info
      • Member Type:
      • Student or Learner
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      • Tamil
      • Home Country:
      • India
      • Current Location:
      • India
    Join Date
    Jun 2010
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    Default Re: Complaint Letter

    The letter is IELTS writing task 1. I am appearing for IELTS exam. I do not have any teacher to correct the letter. That is the reason, i'm requesting your help to correct my mistakes. I would be grateful to you for your suggestions.

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