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  1. #1
    keannu's Avatar
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    previously expressed expectations

    What is this "previously expressed expectations"? Is it her wish to get recognized in her report or something? Would she have shown in her report that she did this or that and indirectly did she wanted to be complimented in what she did well? Can you guess what it means?

    ex)One day when I entered the office of a small-business owner I know, he asked me how the front-desk employee treated me on my way into the office. I said "She is a great ambassador for your business. She is always cheerful and helpful."
    "She ignored me today" he said, "I gave her some feedback by email two days ago. Then she missed work the next day. She always calls in sick the day after I give her feedback" He told me the scenario, which sounded like a terrible delivery of feedback. This manager had no training in giving feedback properly, so he probably did not related his comments to previously expressed expectations.

  2. #2
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    Re: previously expressed expectations

    Seems hard to guess the meaning. What expectation did she make in her reporting?

  3. #3
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    Re: previously expressed expectations

    Quote Originally Posted by keannu View Post
    Seems hard to guess the meaning. What expectation did she make in her reporting?
    Maybe the writer made a vague meaning in there.

  4. #4
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    Re: previously expressed expectations

    Quote Originally Posted by keannu View Post
    Maybe the writer made a vague meaning in there.
    ?????

  5. #5
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    Re: previously expressed expectations

    Can someone explain this to me? It's my final request, otherwise I will give up!

  6. #6
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    Re: previously expressed expectations

    I think it refers to his expectations of how she should be performing at work. Feedback to an employee is only of any use if you can refer it back to how you already asked that employee to behave or perform.

    So, for example, if he gives her feedback at the end of every month, it would be reasonable to assume that at the beginning of each month, he tells her what he expects from her over the next four weeks. At the end of the month, what he told her would become his "previously expressed expectations".

    If he goes into her feedback session and says "You didn't complete 100 typed reports last month" but he didn't tell her at the beginning of the month that he expected her to complete 100 reports, then that is a poor feedback system.
    Last edited by emsr2d2; 15-Oct-2011 at 21:15.

  7. #7
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    Re: previously expressed expectations

    Quote Originally Posted by emsr2d2 View Post
    I think it refers to his expectations of how she should be performing at work. Feedback to an employee is only if any use if you can refer it back to how you already asked that employee to behave or perform.

    So, for example, if he gives her feedback at the end of every month, it would be reasonable to assume that at the beginning of each month, he tells her what he expects from her over the next four weeks. At the end of the month, what he told her would become his "previously expressed expectations".

    If he goes into her feedback session and says "You didn't complete 100 typed reports last month" but he didn't tell her at the beginning of themonth that he expected her to complete 100 reports, then that is a poor feedback system.
    Perfect!!!Perfect!!!!

  8. #8
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    Re: previously expressed expectations

    Quote Originally Posted by keannu View Post
    Perfect!!!Perfect!!!!

    Wow, 2 perfects, 8 exclamation marks, a heap of smilies and 4 likes from the other teachers I respect the most!

    I guess I did OK!

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