Please advise if it is correct or not.
I have received above credit card statement for the month of November 2011 and surprised that you charged me $75/- as annual fee.
Last year you had reversal the annual fee amount when I request you and subsiquently amount has been credited to my credit card account.So why did you impose annual fee which I was not bound to pay at the time card issuing. Please have the amount credited to my credit account with the assuring that you will not charge me this kind of fee anymore.
Last edited by meela; 03-Dec-2011 at 08:25.
1) Articles - you frequently miss out the article (or replacement for an article) - a/an/the/some/no etc
2) Use of tenses. You identified that this piece was in the past but you have used the past simple, the past perfect and the present.
Thank you very much the next I try my best not to repeat the same mistakes.