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  1. #1
    Ju is offline Senior Member
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    Default read the last name

    a) Tim is a customer officer. He failed to address the customer by last name because he didn't know how to pronounce.
    Shall he say:

    1. Excuse me, sir. Would you mind telling me the pronounciation of your last name so I won't mispronounce it.
    2. Excuse me, sir. It's impolite/rude/discourteous to read your last name wrongly. Would you mind telling me the pronounciation of your last name?
    3. Excuse me, sir. To pronounce your last name correctly, would you mind telling me the pronounciation of your last name?


    b) Are read the name and pronounciate the name the same?

    c) Are impolite/rude/discourteous interchangeable in the above situation?

    Thank you.

  2. #2
    TheParser is online now VIP Member
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    Default Re: read the last name

    NOT A TEACHER


    Hello, Ju:

    I am sure that someone will soon answer your questions.

    I just wanted to respectfully and humbly remind you that the word is spelled and pronounced:

    pronunciation.

    (I notice that some -- many? -- native speakers also make this mistake.)


    HAVE A NICE DAY!

  3. #3
    Rover_KE is offline Moderator
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    Default Re: read the last name

    In the real world, customs officers are too busy to be so loquacious and too charmless to care about being discourteous.

    In the unlikely event of the necessity of addressing you by name, 'How d'you say that?' is about the best you can hope for.

    Rover

  4. #4
    Barb_D's Avatar
    Barb_D is offline Moderator
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    Default Re: read the last name

    I think this is the second time Ju has used "customer" officer. I'm not sure if the intended meaning is "customer service provider" (someone who helps customers) or "customs officer" (someone who works in Customs/Immigration.

    If you mean "Customs" then I have nothing to add to Rover's post.

    If you mean "customer service provider," then something like "Could you help me pronounce your name properly?" would generally be well received, as would something like "I'd like to pronounce your name your name correctly, but I'm having some trouble. How do you say it, please?"

    Having said that, for a while my last name was pronounced with an "ee" sound but spelled in a way that some people said "eye." If they called me "Mrs. eye-sound" I didn't care. If they could tell me the status of my order, get me my refund, clarify my question, I didn't care if they called me "Mrs. ooo sound." Just take care of the problem.
    I'm not a teacher, but I write for a living. Please don't ask me about 2nd conditionals, but I'm a safe bet for what reads well in (American) English.

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