b.Could you check it for mistakes, please? Thank you for any help!
To Customer Services of Readalot Book Club
haverecently becomebecame a member of your book club and must admit that I was persuaded("persuaded" suggests interaction between persons) inclined to do so when seeing a flyer advertising the club. I am generally happy with this membership. However, I am writing to stresswant to point out those things which I am dissatisfied with. As beinga member, I had the chance to find out myselfpersonally that not everything stated onin the leaflet praising your club corresponds with the truthactual experience.
To begin with, I really appreciate the wide selection of books offered by the club and as stated in the flyer.
This point is true.However, you claim that many of them are more than half cheaperthe books are less than half the price of books offered thanin shops, but you do not mention that it mostly refers to theolder onesbooks. You offer the first three books for free – that’s awesome, but why is the choice so limited?
Another thing which I found disappointing was the ‘guaranteed’ quick delivery. Well, in few cases I had to wait for up to a week before receiving the ordered books! I tried to contact the customer service team a few times but I was always unsuccessful. The line just doesn’t work.
What I find definitely helpful are the customer reviews. That is a great idea!
I hope my letter will help you improve your services.