Re: Singular or Plural?
Because English lacks a gender-neutral singular pronoun, we use "they/them/their" for a single person when the sex is not known. If every single member of the team is male, you can use "him/he" or if every member is female, you can use "her/she" but otherwise, feel confident using "them/they." Or rewrite: If you would like to speak to a team memeber, please call and any one of them would be happy to help.
Originally Posted by demarines
I'm not a teacher, but I write for a living. Please don't ask me about 2nd conditionals, but I'm a safe bet for what reads well in (American) English.