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    • Member Info
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      • Student or Learner
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    #1

    find the causes of customer complaints

    Hi

    My job is to find the causes of customer complaints.

    The word “find” is not professional.

    Could you please suggest a word which can replace “find”.

    Thanks

    • Member Info
      • Member Type:
      • English Teacher
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    #2

    Re: find the causes of customer complaints

    Quote Originally Posted by uktous View Post
    Hi

    My job is to find the causes of customer complaints.

    The word “find” is not professional.

    Could you please suggest a word which can replace “find”.

    Thanks
    I wouldn't say it is "unprofessional", but you could use "determine".

  1. SlickVic9000's Avatar
    • Member Info
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    #3

    Re: find the causes of customer complaints

    (Not a Teacher)

    Who says "find" is unprofessional? If you must have another word then "identify" should do the trick.

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