I want to send this complaint to the Head Office. So I would like to request you to correct my broken English as soon as possible, thanks in advance.
I would like to lodge a complaint about the staff of the UBL, Main Branch Dadyal. I had an account with this bank but I closed it because I often faced problems withdrawing money whenever I needed it. Moreover, I noticed that friends of the staff were in privileged and they showed no interest to all the account holders in the same way. However, there's a token system now.
I closed two accounts respectively:
Mohammad Shaban, Account No. 37xxxxx:
Joint Account: Mohammad Shaban and Mohammad Ellahi, Account No. 11xxxxx
We had a mini-Branch of the aforementioned bank in our village but it was deprived of some facilities in the past but as soon as it has the facility to open foreign account and some other services, I opened an account with this bank.
Our house is in the process of being constructed. Therefore, we have to pay large sums of money. The other day I went to the mini Branch of UBL to take out some money. Unfortunately, they asked me to visit the Main Branch due to shorage of foreign account cash. i travelled to the Main Branch to get money but they cooked up a rediculous excuse about my sign not being matched and refused to give me money. I even showed them my original National ID Card and UK Driving License but I had to come back with disappointment.
I'll request my friends and relatives to close their account in case they have one with this bank and what else is possible for me if those in authority take no proper action.
Thank you very much, emsr2d2.
I wanted to withdraw 1800 pounds but the mine-branch had only 800 pounds.
I wanted to withdraw £1800 in actual UK currency. The mini-branch had only £800. The manager asked me to go to the main branch and they made that ridiculous excuse.
Last edited by emsr2d2; 12-Jun-2013 at 00:27.
Thank you very much for your help.