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  1. #1
    Pierce111 is offline Member
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    Default phone call conversation

    In the begining of the phone call what question should I ask (in formal conversation) to acknowledge that I have reached an appropriate company's department?
    "Have I called to Export Department?" - is ok.?

  2. #2
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    MikeNewYork is offline VIP Member
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    Default Re: phone call conversation

    Quote Originally Posted by Pierce111 View Post
    In the begining of the phone call what question should I ask (in formal conversation) to acknowledge that I have reached an appropriate company's department?
    "Have I called to Export Department?" - is ok.?
    No, that is not natural. "Have I reached the Export Department?" "Is this the Export Department?"

  3. #3
    Pierce111 is offline Member
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    Default Re: phone call conversation

    And
    "Am I talking to Export Department?"

  4. #4
    Rover_KE is offline Moderator
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    Default Re: phone call conversation

    Quote Originally Posted by Pierce111 View Post
    And
    "Am I talking to Export Department?"
    That is not correct, Pierce.

    Please read this extract from the forum's Posting Guidelines:

    You are welcome to answer questions posted in the Ask a Teacher forum as long as your suggestions, help, and advice reflect a good understanding of the English language. If you are not a teacher, you will need to state that clearly at the top of your post.

    Thank you,

    Rover



  5. #5
    emsr2d2's Avatar
    emsr2d2 is offline Moderator
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    Default Re: phone call conversation

    I would say "Is that the Export Department?" Note the difference here - I use "that" whereas MikeNewYork used "this".
    Remember - correct capitalisation, punctuation and spacing make posts much easier to read.

  6. #6
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    Default Re: phone call conversation

    Quote Originally Posted by emsr2d2 View Post
    I would say "Is that the Export Department?" Note the difference here - I use "that" whereas MikeNewYork used "this".
    The differences never cease to amaze me.

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