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  1. #1
    Unregistered Guest

    Default I can't log in my account and no email is sent after I request a password reset

    Hi administer(s),

    I have registered an account "thincat" before and I can still find my posts on forum. However, now I cannot log in my account. Even after I request a password reset, though my email address is recognised, no email can be received. Is there any way I can log in again? Thank you!

    My account name: thincat
    My email address: EMAIL REMOVED - Send PM to This User Instead

  2. #2
    5jj's Avatar
    5jj is offline VIP Member
    • Member Info
      • Member Type:
      • Retired English Teacher
      • Native Language:
      • British English
      • Home Country:
      • England
      • Current Location:
      • Czech Republic
    Join Date
    Oct 2010
    Posts
    28,167
    Post Thanks / Like

    Default Re: I can't log in my account and no email is sent after I request a password reset

    Have you looked in your spam folder?

  3. #3
    Tdol is offline Editor, UsingEnglish.com
    • Member Info
      • Member Type:
      • English Teacher
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Philippines
    Join Date
    Nov 2002
    Posts
    43,310
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    Default Re: I can't log in my account and no email is sent after I request a password reset

    Please check your email for the solution.

  4. #4
    thincat is offline Member
    • Member Info
      • Member Type:
      • Student or Learner
      • Native Language:
      • Chinese
      • Home Country:
      • Hong Kong
      • Current Location:
      • Hong Kong
    Join Date
    Apr 2012
    Posts
    114
    Post Thanks / Like

    Default Re: I can't log in my account and no email is sent after I request a password reset

    Thank you very much! I finally received the email! I think there are some problems with the "automatic email sending" as I tried it for a lot of times already but no email was sent to me. Anyway, I can eventually log in again. Thanks a lot! :)

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