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  1. Unregistered
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    #1

    Can't login with my account

    My user id is wannabelean and I cant figure why I cant login. There is no way I have changed the password. Its a common password with my other accounts so I haven't got it wrong. Checked caps lock too. I used the forgot password option and the system said it has sent me instructions on how to reset my password and I still haven't got the reset email either. I did it about an hour ago. Checked my SPAM folder too. My registration email is a Hotmail/Outlook account if that helps.

    Can you help? Thanks

    • Member Info
      • Member Type:
      • English Teacher
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Japan

    • Join Date: Nov 2002
    • Posts: 44,225
    • Post Thanks / Like
    #2

    Re: Can't login with my account

    There is nothing at our end to stop you logging in, but please check your Hotmail account- I have sent a message there.

    • Member Info
      • Member Type:
      • Student or Learner
      • Native Language:
      • Hindi
      • Home Country:
      • India
      • Current Location:
      • India

    • Join Date: Jul 2010
    • Posts: 17
    • Post Thanks / Like
    #3

    Re: Can't login with my account

    Saw your email and followed the instructions. Thanks a ton!

    • Member Info
      • Member Type:
      • English Teacher
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Japan

    • Join Date: Nov 2002
    • Posts: 44,225
    • Post Thanks / Like
    #4

    Re: Can't login with my account

    You're welcome.

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