Imkey
Member
- Joined
- Jan 1, 2015
- Member Type
- Student or Learner
- Native Language
- French
- Home Country
- Belgium
- Current Location
- Belgium
Hi here !
First i want to thanks every people that assist and help others members, i think this is really awsome.
After some research i found this forum and that was exactly what i was looking for.
I try to complete an english version of my current CV (First language is french), and any help for this will be greatly appreciated.
Here are the translations i made, feel free to correct what's wrong or what can be wrintten in the appropriate form.
Single - Belgian - 38 years old
Client oriented • Rigorous • PRINCE2 Certified • Proactive • Driven by results • Autonomous
September 2014 – December 2014 : Implementation of a complex IT infrastructure in several countries
Defining the various KPI and monitor them.
Organize, plan, maintain performance evaluations and coaching for a team of Cloud Consultant.
Provide to the partners a detailed report on the project’s identified risks and status.
Coordinate the resources and implied teams, managing the communications between the management and others departments.
Manage the daily execution of activities, in order to respect the planning and the required quality.
Establish test procedure and take care of their good execution.
Active participation at regulars meetings.
Service desk
Developing tickets relating to the discovered dysfunctions found in the user guide.
Quality control of the process and technical solutions brought to the customers by the 1[SUP]st[/SUP] level operators.
Transmit the reporting to the appropriate level of management.
Design custom reports for end users.
Facilitate the communication between the various departments (Service desk, 2[SUP]nd[/SUP] Line, Key Users and Service Delivery Managers).
Helpdesk Collaborator
Administration, technical and commercial management of the customer’s account and provided IT services.
Ensure the deployment of solutions for the end users when technical issues are detected regarding their internet connection & phone line.
Troubleshooting network connectivity issues, hardware device problems and performance issues.
Logging tickets, dealing with the 2[SUP]nd[/SUP] line resolution team, and keeping the user informed throughout the life cycle of an incident.
Monitoring the customer’s services through the appropriate tools such as OCS, TCMS, SingleView, inspector, and others Belgacom’s internal program.
IT Sales Manager
Ensure shop and stock maintenance, presentation and organization.
Elaborate the different product range according the customer’s needs
Establish positive relationship with residential and commercial customers.
Document the return of damaged, discontinued or expired products.
Provide services and installation of Analog and/or IP-based equipment.
Provide consultancy in installation of end devices such as motion detector, IP camera & CCTV equipment.
Certificates
Graduate as Network Administrator
Graduate in Management *Note* : I don't know how to tell that i just earn a diploma, not a graduation
Trainings
Project Manager ITNetwork systems administration
Enterprise Management
*END*
I hope that someone can help me improve this, and by advance i thanks you all
First i want to thanks every people that assist and help others members, i think this is really awsome.
After some research i found this forum and that was exactly what i was looking for.
I try to complete an english version of my current CV (First language is french), and any help for this will be greatly appreciated.
Here are the translations i made, feel free to correct what's wrong or what can be wrintten in the appropriate form.
Single - Belgian - 38 years old
Client oriented • Rigorous • PRINCE2 Certified • Proactive • Driven by results • Autonomous
September 2014 – December 2014 : Implementation of a complex IT infrastructure in several countries
Defining the various KPI and monitor them.
Organize, plan, maintain performance evaluations and coaching for a team of Cloud Consultant.
Provide to the partners a detailed report on the project’s identified risks and status.
Coordinate the resources and implied teams, managing the communications between the management and others departments.
Manage the daily execution of activities, in order to respect the planning and the required quality.
Establish test procedure and take care of their good execution.
Active participation at regulars meetings.
Service desk
Developing tickets relating to the discovered dysfunctions found in the user guide.
Quality control of the process and technical solutions brought to the customers by the 1[SUP]st[/SUP] level operators.
Transmit the reporting to the appropriate level of management.
Design custom reports for end users.
Facilitate the communication between the various departments (Service desk, 2[SUP]nd[/SUP] Line, Key Users and Service Delivery Managers).
Helpdesk Collaborator
Administration, technical and commercial management of the customer’s account and provided IT services.
Ensure the deployment of solutions for the end users when technical issues are detected regarding their internet connection & phone line.
Troubleshooting network connectivity issues, hardware device problems and performance issues.
Logging tickets, dealing with the 2[SUP]nd[/SUP] line resolution team, and keeping the user informed throughout the life cycle of an incident.
Monitoring the customer’s services through the appropriate tools such as OCS, TCMS, SingleView, inspector, and others Belgacom’s internal program.
IT Sales Manager
Ensure shop and stock maintenance, presentation and organization.
Elaborate the different product range according the customer’s needs
Establish positive relationship with residential and commercial customers.
Document the return of damaged, discontinued or expired products.
Provide services and installation of Analog and/or IP-based equipment.
Provide consultancy in installation of end devices such as motion detector, IP camera & CCTV equipment.
Certificates
Graduate as Network Administrator
Graduate in Management *Note* : I don't know how to tell that i just earn a diploma, not a graduation
Trainings
Project Manager ITNetwork systems administration
Enterprise Management
*END*
I hope that someone can help me improve this, and by advance i thanks you all
Last edited: