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  1. #1
    Join Date
    May 2007
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    Default How to Train the Untrainable

    I've spent 3 years as an American English language trainer here in the Philippines and there's always a "special child" in every class .

    It's just frustrating sometimes that you feel you've done everything and still fail in the end. I now work for a call center here and there are agents on the floor that needs INTENSIVE training. I mean they are really good with product but bad with delivery.

    I can use all coaching and training method I know to help these kids, but sometimes, I would really run out of ideas. Your thoughts



  2. #2
    Join Date
    Sep 2003
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    Default Re: How to Train the Untrainable

    Welcome

    I don't fully understand what you are asking of us. What exactly can we help you with?

  3. #3
    jazz8888 is offline Newbie
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    Jun 2007
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    Default Re: How to Train the Untrainable

    Quote Originally Posted by LADYfromHELL View Post
    I've spent 3 years as an American English language trainer here in the Philippines and there's always a "special child" in every class .

    It's just frustrating sometimes that you feel you've done everything and still fail in the end. I now work for a call center here and there are agents on the floor that needs INTENSIVE training. I mean they are really good with product but bad with delivery.

    I can use all coaching and training method I know to help these kids, but sometimes, I would really run out of ideas. Your thoughts


    Do your mean this kind of students where you do your best, bend yourself over backwards to teach them - but they still make the same mistakes again and again?

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