Dear, Mr. Tony
I would like to inform you that yesterday evening an unexpect fighting incident happened in the store. Arround 7:00 PM two customers started yelling at each other and finally they attact each other phically. I called city police to deal with the situation.
Police came over and interviewed both of the customers. There was not kinds of damage in the store.
If his name is Tony Smith, and you know him well as Tony, then
If his name is Mr. Tony, then as per your original.
Dear Mr. Tony
I would like to inform you that yesterday evening, Friday 26th February, an incident involving actual physical assault occurred in the store. At approximately 7:00 PM, two customers in an argument engaged in verbal abuse, before physically attacking each other. I summoned the city police to deal with the situation. They interviewed both customers..
and, for you bosses information, what was the outcome? eg
before accompanying them to the police station.
I am happy to report that no damage to the store was incurred.