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  1. #1
    maccee is offline Newbie
    Join Date
    Dec 2007
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    Default Experts please rate my complaint letter.

    Hey can you guys give me a rate from 1-10 on how good my complaint letter is? It's not a real one, I just made it up.
    ________

    1234 Eliza Ln.
    Antioch, CA 94509

    12/9/07

    Dylon Jobe,
    Lokring Company.
    1234
    Sweeney Way
    Englishtown, NJ, 08775

    Dear Dylon Jobe:

    This is in regards to account number 7486621

    On September 30th; I have purchased a Notebook computer, Model CA/7 at one of your stores in San Francisco.

    Unfortunately, your product was a big disappointment when the shipment came; I opened the box to find a broken screen on the notebook. It was probably dropped during the shipment. I called Lokring and spoke to a lady named Jane, I explained to her on what had happened. They asked for my information and weren’t very helpful. I did not buy the product with warranty which was a fall back for me.

    To resolve the problem, I would deeply appreciate it if I can have it shipped back to your store for a fix up or have it exchanged for a brand new one. I also have the original receipt and serial number of the product.


    I look forward to your reply and a resolution to my problem, and will wait until next week before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at 1(415)-555-5555.

    Sincerely,

    Cenon M.

  2. #2
    Join Date
    Aug 2007
    Posts
    465
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    Default Re: Experts please rate my complaint letter.

    2 - You need to be tougher. Do not pay for something that is not right. Demand satisfaciton. Do not be so kind. instead of "I look forward to your reply and a resolution to my problem" say "I expect prompt resolution this problem."

  3. #3
    maccee is offline Newbie
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    Dec 2007
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    Default Re: Experts please rate my complaint letter.

    Quote Originally Posted by Hi_there_Carl View Post
    2 - You need to be tougher. Do not pay for something that is not right. Demand satisfaciton. Do not be so kind. instead of "I look forward to your reply and a resolution to my problem" say "I expect prompt resolution this problem."
    Thank you so much!

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