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  1. #1
    hampeh is offline Junior Member
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    Email to helpdesk asking for software installation

    Hi teachers & friends,

    Here is the situation

    John just working at a new company and was provided with a computer in order to do his job. Unfortunately, the computer doesn’t have software that he needs. Write an email to helpdesk (it department) to asking about all the software that he needs.

    Dear helpdesk/sir,

    Kindly please install the following software into my computer.

    1.ABC Software
    2.XYZ software
    3.DEF software

    Your kind assistance is really appreciated. If there is anything else you need, please let me know

    Best Regards,

    John

  2. #2
    susiedqq is offline Key Member
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    Re: Email to helpdesk asking for software installation

    Is this your assignment?

    "Write an email to the helpdesk (it department) asking about all the software that he needs."

    You have not asked about all the software. You just asked them to install programs.

  3. #3
    hampeh is offline Junior Member
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    Re: Email to helpdesk asking for software installation

    Quote Originally Posted by susiedqq View Post
    Is this your assignment?

    "Write an email to the helpdesk (it department) asking about all the software that he needs."

    You have not asked about all the software. You just asked them to install programs.
    No. This is the real situation.

    Ooh… just notice it. Actually install it, not asking them.

    So the right sentence should be “Write an email to the helpdesk (I.T. Department) asking their help to install all the software that is needed by John because he doesn’t have an authority to do that. Only administrator from I.T Department can install software.

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