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    • Join Date: Feb 2008
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    #1

    Cover letter - would appreciate some feedback :)

    Hey,

    This is my first post here but I have read a few of the tips, that people have gotten from this forum and I hope that you are also willing to help me out a bit I am applying to a customer service job in the gaming industry, and would be happy if someone could give me some feedback on my cover letter, since I have never written one in english before. I have removed some of the details about the job, and put a description of it instead in [ ].


    Dear Sir or Madam,

    I am writing to you to apply for the position of [name of the position] advertised on your website on the 29th of February 2008.

    I found the job description to be very interesting, and I believe that I would be an ideal candidate for the following reasons.
    I have worked within the field of customer service for more than 4 years. During this time I gained experience on how to communicate with people.
    I had the responsibility for training and coaching employees, in addition to handling the most difficult customer inquiries. This makes me able to deliver messages in a professional way, and to fit them to individual persons if needed.

    I have a lot of experience serving as a link between customers, employees and clients, as being the person who had all the answers, or knew how to get them, was a main part of my previous employment. I believe that my experience in handling flow of information, and making it suitable for the recipient, could be of great use in a position like this.

    As a person I am very detail oriented and organized. I always set high standards for my work and I am not satisfied until those are achieved. I work well in a team, and I do not shy away from taking responsibility for any task at hand.

    In addition to this gaming is a hobby of mine and has been so for years. I spend a lot of time browsing different game related forums and websites, and I have experience as a forum moderator. I am a big fan of [company name] products and a very active [name of a game] player.

    I see this job as an opportunity to combine my passion for working with people with my gaming hobby, and I would very much like to take on the challenge.
    I have included my resume for more information on my background.

    Thank you for considering my application. I look forward to hearing from you soon, and am available for an interview at whatever time is suitable for you. I can be contacted at the following number: [my phone number].

    Yours faithfully,
    [my name]
    Last edited by asfaloth100; 04-Mar-2008 at 16:31. Reason: made a mistake in the title line

    • Member Info
      • Member Type:
      • English Teacher
      • Native Language:
      • English
      • Home Country:
      • Ireland
      • Current Location:
      • China

    • Join Date: Mar 2008
    • Posts: 182
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    #2

    Re: Cover letter - would appreciate some feedback :)

    Quote Originally Posted by asfaloth100 View Post
    Hey,

    This is my first post here but I have read a few of the tips, that people have gotten from this forum and I hope that you are also willing to help me out a bit I am applying for a customer service job in the gaming industry, and would be happy if someone could give me some feedback on my cover letter, since I have never written one in English before. I have removed some of the details about the job, and put in a description of it instead. [ ].


    Dear Sir or Madam,

    I am writing to you to apply for the position of [name of the position], advertised on your website on the 29th of February 2008.

    I found the job description very interesting, and I believe that I would be an ideal candidate for the following reasons:
    I have worked within the field of customer service for more than 4 years. During this time I have gained experience on how to communicate with people. I had the responsibility for training and coaching employees, in addition to handling the most difficult customer inquiries. This has enabled me able to deliver information in a professional way, and to adjust this information to suit the individual needs of each customer.

    I have a lot of experience serving as a link between customers, employees and clients (where? "at the above job"?); and being the person who had the information, or knew how to obtain the information, was the key part of my previous employment. I believe that my experience in handling the flow of information, and making it suitable for customers, could be of great use to you.

    As a person I am very detail oriented and organized. I always set high standards for my work and I am not satisfied until those are achieved. I work well in a team, and I do not shy away from taking responsibility for any task at hand.

    In addition to this, gaming is a hobby of mine and has been so for years. I spend a lot of time browsing different game related forums and websites, and I have experience as a forum moderator. I am a big fan of [company name] products and a very active [name of a game] player.

    I see this job as an opportunity to combine my passion for working with people with my gaming hobby, and I would very much like to take on the challenge.
    I have included my resume for more detailed information on my background.

    Thank you for considering my application. I look forward to hearing from you soon, and am available for an interview at whatever time is suitable for you. I can be contacted at the above at any time. (put your contact details at the top of the page)

    Yours sincerely,
    [my name]
    Phew!


    • Join Date: Feb 2008
    • Posts: 2
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    #3

    Re: Cover letter - would appreciate some feed :)

    Thank you very much for your help!

    • Member Info
      • Member Type:
      • English Teacher
      • Native Language:
      • English
      • Home Country:
      • Ireland
      • Current Location:
      • China

    • Join Date: Mar 2008
    • Posts: 182
    • Post Thanks / Like
    #4

    Re: Cover letter - would appreciate some feed :)

    Let us know how you get on!

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