This is my first post here but I have read a few of the tips, that people have gotten from this forum and I hope that you are also willing to help me out a bit I am applying for a customer service job in the gaming industry, and would be happy if someone could give me some feedback on my cover letter, since I have never written one in English before. I have removed some of the details about the job, and put in a description of it instead. [ ].
Dear Sir or Madam,
I am writing to you to apply for the position of [name of the position], advertised on your website on the 29th of February 2008.
I found the job description very interesting, and I believe that I would be an ideal candidate for the following reasons:
I have worked within the field of customer service for more than 4 years. During this time I have gained experience on how to communicate with people. I had the responsibility for training and coaching employees, in addition to handling the most difficult customer inquiries. This has enabled me able to deliver information in a professional way, and to adjust this information to suit the individual needs of each customer.
I have a lot of experience serving as a link between customers, employees and clients (where? "at the above job"?); and being the person who had the information, or knew how to obtain the information, was the key part of my previous employment. I believe that my experience in handling the flow of information, and making it suitable for customers, could be of great use to you.
As a person I am very detail oriented and organized. I always set high standards for my work and I am not satisfied until those are achieved. I work well in a team, and I do not shy away from taking responsibility for any task at hand.
In addition to this, gaming is a hobby of mine and has been so for years. I spend a lot of time browsing different game related forums and websites, and I have experience as a forum moderator. I am a big fan of [company name] products and a very active [name of a game] player.
I see this job as an opportunity to combine my passion for working with people with my gaming hobby, and I would very much like to take on the challenge.
I have included my resume for more detailed information on my background.
Thank you for considering my application. I look forward to hearing from you soon, and am available for an interview at whatever time is suitable for you. I can be contacted at the above at any time. (put your contact details at the top of the page)