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    • Join Date: Jun 2008
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    #1

    can you please correct my Formal letter?

    Dear Sir Madam

    Car break down

    First I would like to tahnk you for the car I had bought from your garage a fortnight ago. A menber os the staff who attended me was polite and really helpful.

    I would like to let you know that the car engines broked down after a week of purchased it. I brought the car back, so that could be fixed. I was shocked when I was told that the repair would cost me £400!.

    The car cost me £700,therefore I could not pay the amount required above.I would be grateful If you could give me my money back.

    Yours Faithfully


    • Join Date: Oct 2006
    • Posts: 19,448
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    #2

    Re: can you please correct my Formal letter?

    Welcome to the forums.
    Quote Originally Posted by dapassada View Post
    Dear Sir Madam

    Car break down

    First I would like to tahnk you for the car I had bought from your garage a fortnight ago. A menber os the staff who attended me was polite and really helpful.

    I would like to let you know that the car engines broked down after a week of purchased it. I brought the car back, so that could be fixed. I was shocked when I was told that the repair would cost me £400!.

    The car cost me £700,therefore I could not pay the amount required above.I would be grateful If you could give me my money back.

    Yours Faithfully
    I wouldn't start this letter by thanking the dealer for selling me a car that immediately broke down

    Dear Sir,

    Last week I bought a car from your garage, with the assistance of a most helpful member of your staff.

    However, a week later the engine ceased working and I returned the car for repair. I was shocked when I was told that the repair would cost me £400! The car only cost £700, and as there is a six-month warranty I should not be expected to pay for this repair.

    As the car was clearly not fit for use when sold, I require full reimbursement.

    Yours faithfully.

    • Member Info
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      • Home Country:
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    • Join Date: Jun 2006
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    #3

    Re: can you please correct my Formal letter?

    The car only cost £700, and as there is a six-month warranty I should not be expected to pay for this repair.
    The orgininal draft didn't mention there's a six-month warranty though.

    Just a question, reimbursement and refund - is there a difference?


    • Join Date: Oct 2006
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    #4

    Re: can you please correct my Formal letter?

    In the UK, second-hand cars bought from garages normally carry a short warranty on repairs. If they don't, there is something dodgy about the vendor or the vehicle.

    Since I take it this letter is an exercise, I inserted that comment as that would be what is usual.

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