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    • Member Info
      • Member Type:
      • Student or Learner
      • Native Language:
      • Portuguese
      • Home Country:
      • Canada
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      • Canada

    • Join Date: Nov 2007
    • Posts: 275
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    #1

    Post Informing customer about two items

    Sir/Madam,

    Please help me to inform my customer who is looing for two items which are corrently missing ( misplaced) from our collection. THANKS

    Dear, Mike

    Earlier you were looking for two items "X" an "Z" which were missing from collection. We did a details search for the missing items, but they are still not found. If you wish you can order for these items through our customer service department. please contact customer service department at ext. 3100 for details information regarding this.

    Sincerely.

    J.

    • Member Info
      • Member Type:
      • Student or Learner
      • Native Language:
      • Portuguese
      • Home Country:
      • Canada
      • Current Location:
      • Canada

    • Join Date: Nov 2007
    • Posts: 275
    • Post Thanks / Like
    #2

    Re: Informing customer about two items

    I meant to say in line 3 we can get it from another store.

    *If you wish you can order for these items from another store through our customer service departmet.*

    • Member Info
      • Member Type:
      • English Teacher
      • Native Language:
      • Oriya
      • Home Country:
      • India
      • Current Location:
      • India

    • Join Date: Mar 2008
    • Posts: 2,129
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    #3

    Exclamation Re: Informing customer about two items

    Quote Originally Posted by jkl View Post
    Sir/Madam,

    Please help me to inform my customer who is looing for two items which are corrently missing ( misplaced) from our collection. THANKS

    Dear Mike

    Earlier you were looking for two items "X" and "Z" which were missing from our collection. We conducted a details search for the missing items but were unable to locate them. (they are still not found.) If you like (wish) you can order and get these items from another store through our customer service department. For further details, please contact our customer service department at ext. 3100. (for details information regarding this.)

    Sincerely.

    J.
    Delete words in the brackets.
    Last edited by sarat_106; 13-Jul-2008 at 14:37.


    • Join Date: Nov 2007
    • Posts: 5,425
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    #4

    Re: Informing customer about two items

    Dear Mike (omit comma)

    Earlier, you were looking for two items "X" and "Z" which were missing from our collection. We conducted a thorough search for the missing items but were unable to locate them. If you wish, you can obtain these items from another store through our Customer Service department ( ext. 3100).

    Sincerely (no comma)

    J.

  1. RonBee's Avatar
    • Member Info
      • Member Type:
      • Other
      • Native Language:
      • American English
      • Home Country:
      • United States
      • Current Location:
      • United States

    • Join Date: Feb 2003
    • Posts: 16,570
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    #5

    Re: Informing customer about two items

    Quote Originally Posted by David L. View Post
    Dear Mike (omit comma)

    Earlier, you were looking for two items "X" and "Z" which were missing from our collection. We conducted a thorough search for the missing items but were unable to locate them. If you wish, you can obtain these items from another store through our Customer Service department ( ext. 3100).

    Sincerely (no comma)

    J.

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