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Thread: Phrasing

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  1. #1
    paochai01's Avatar
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    Phrasing

    What is wrong with the phrase 'Thank you for this/that one.' if used by a call center agent in thanking the customer for providing some information?

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    Anglika is offline No Longer With Us
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    Re: Phrasing

    What does "one" refer to?

    You would usually say "Thank you for the information" or "Thank you for that".

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    Re: Phrasing

    Quote Originally Posted by Anglika View Post
    What does "one" refer to?

    You would usually say "Thank you for the information" or "Thank you for that".
    Refers to the information given by the customer...
    Last edited by paochai01; 14-Aug-2008 at 03:00.

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