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    • Join Date: Nov 2008
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    #1

    How to reply to a stong complaint?

    I have been working for a company and I sometimes receive complaint letters. Sometimes, when they complain so strongly, I am not interested in solving the problem and ignore them because I cannot make a long explanation. Shall the letter be long or wordy?
    I have just found an article but my question is : Are the phrases gramatically correct?
    Last edited by Anglika; 12-Nov-2008 at 13:28.


    • Join Date: Oct 2006
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    #2

    Re: How to reply to a stong complaint?

    Welcome to the forums.


    Quote Originally Posted by antokiswanto View Post
    I have been working for a company and I sometimes receive complaint letters. Sometimes, when they complain so strongly, I am not interested in solving the problem and ignore them because I cannot make a long explanation. Shall the letter be long or wordy?
    I have just found an article but my question is : Are the phrases gramatically correct?
    What phrases?

    If you want to check your own letters with us, please post them for comment.

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